When an ERP software system implementation fails, sometimes it’s because the vendor told a potential buyer that its round peg would fit into the user’s square hole in order to make the sale. But maybe even more often, the failure is because the integrator either did not fully understand the user’s industry or business, the…
The failure of ERP software systems often prompts a lawsuit to be filed by the user against the vendor and integrator. But a new twist in trying to recover damages from an ERP failure surfaced in May 2019, when Revlon Inc. shareholders filed three class action suits again the cosmetics giant to recover money they…
Corporate financial wizards are expert at creating realistic expense budgets that project exactly how much will be spent on everything from paper clips to building a new facility and expanding into new markets. But even the best MBA analysts from the best grad schools have trouble accurately budgeting the cost and time for an SAP…
Read the Court Filing > Giant ERP software vendor Oracle America Inc. was sued last week on Feb. 22, 2019, in a California federal court for $4.5-million by a Pennsylvania-based mechanical contractor over repeated delays and eventual abandonment of the project. The lawsuit, filed by Worth & Company, alleges fraud and breach of contract. It…
For organizations thinking of upgrading a legacy ERP software system or implementing one for the first time, it is always useful to take a detailed, analytical look at what is happening in the world of digital transformation – both qualitatively and quantitively. As an attorney who negotiates and drafts ERP contracts and represents clients in…
A new report on the projected growth of the ERP market through 2025 estimates that sales will increase by 7-percent annually and that the market will expand by some $41-billion over that period. The study, done by Texas-based Research N Report and released in late January, 2019, may be a bit optimistic. But even if…
Keeping the installation and launch of an ERP software system on track is a tough, complicated process. There are lots of ways an ERP software implementation project can be derailed, as I’ve written about numerous times at this blog and elsewhere. One of the ways to help keep the implementation moving ahead smoothly is for…
It seems like hardly a month goes by without news of another major ERP train wreck. This time, it is a German company that ran into problems: Haribo, a candy maker best known for Gummy Bears. When its new SAP-built ERP system went live late last year, there were massive production and delivery problems. The…
A new warning from the Dept. of Homeland Security is alerting users of Oracle and SAP ERP systems that they are vulnerable to hacks, data breaches and the theft of valuable information in attacks launched by offshore actors – both private and state-sponsored. Based on analyses from security firms Digital Shadows and Onapsis following breaches…
Far too many ERP implementations go off track, ending up in court. While many of the disputes could be avoided if vendors and their sales people didn’t promise the Earth, the sun, and the Moon to users to make a sale, the fact is this happens. When digital transformations fail, users expect to be compensated…