Four Initial Lessons From MillerCoors v. HCL For Avoiding An ERP Software Implementation Lawsuit

On March 13, 2017, Chicago-based MillerCoors filed a breach of contract lawsuit in the Northern District of Illinois against HCL Technologies (an Indian-based ERP implementer) and its American affiliate HCL America. The lawsuit is related to an SAP upgrade involving SAP’s Global Available to Promise and Extended Warehouse management software. The following details are taken…