You never want to be forced into a position where are you are contemplating suing your ERP vendor. However, despite how many ERP vendors and ERP integrators provide implementation services, a surprising number of implementations are ultimately classified as failures. In extreme cases, these ERP implementation failures turn into ERP implementation lawsuits. The anatomy of…
Upgrading a legacy enterprise software system, or licensing a new one, is one of the most important strategic decisions a company can make. With various research indicating that a very large percentage of enterprise software implementations fail, getting it right is critical. Having a coherent strategy for not only negotiating with an ERP vendor, but…
When choosing an ERP vendor and entering into an ERP contract, customers expect that representations made by an ERP vendor about the features, capabilities and functionality of the enterprise resource software product are accurate. This is not always the case. To meet sales quotas, ERP vendors sometimes overpromise and under deliver the ERP software’s functionality…
ERP implementations are difficult. Every decision made by your project manager has an important impact on the project as a whole. A project manager that follows project management best practices is often the difference between ERP success and ERP failure. As a customer, it is important to have a general understanding of common indications that…