On February 16, 2017, a UK court issued a ruling in the case of SAP UK Ltd. v. Diageo Great Britain Limited, that awarded SAP UK potentially tens of millions of dollars in damages and additional licensing fees because of Diageo’s “indirect access” of SAP software — software Diageo had already paid between £50 million…
An ERP software license by its very nature is a grant of a restricted right to access the ERP vendor’s software for a limited period under a limited set of conditions. The ERP vendor’s unstated goal is to retain as much control over the product for the duration of the license grant so it can…
ERP failures and ERP lawsuits are becoming increasingly common. ERP implementation failures almost always follow predictable patterns. In the cases we litigate we often see divergent expectations and inaccurate estimates of both the time and effort to make the ERP implementation successful – let alone on time and on budget. Below are three lessons from…
You never want to be forced into a position where are you are contemplating suing your ERP vendor. However, despite how many ERP vendors and ERP integrators provide implementation services, a surprising number of implementations are ultimately classified as failures. In extreme cases, these ERP implementation failures turn into ERP implementation lawsuits. The anatomy of…
When choosing an ERP vendor and entering into an ERP contract, customers expect that representations made by an ERP vendor about the features, capabilities and functionality of the enterprise resource software product are accurate. This is not always the case. To meet sales quotas, ERP vendors sometimes overpromise and under deliver the ERP software’s functionality…
ERP implementations are difficult. Every decision made by your project manager has an important impact on the project as a whole. A project manager that follows project management best practices is often the difference between ERP success and ERP failure. As a customer, it is important to have a general understanding of common indications that…
Earlier this month the Chicago Technology Academy held their first annual ChiTech Showcase for students, parents and supporters of Chicago’s tech-forward high school. Marcus Harris supported the event by moderating student panel discussions on current and future technology issues After the student workshops and panels concluded, students formally presented the ChiTech Showcase to the school…
Earlier this month the Chicago Tech Academy held their first annual ChiTech Showcase for students, parents and supporters of Chicago’s tech-forward high school. Marcus Harris supported the event by moderating student panel discussions on current and future technology issues. Marcus commented on the event, “The Chi-Tech event was a tremendously rewarding experience. These young people…
Last week, Marcus Harris attended an organizational meeting to plan for the first annual ChiTech Showcase at Chicago Tech Academy. The showcase will take place at 5pm on Thursday, December 1st at the Academy when the students and staff demonstrate how the technology community transforms Chicago’s young people into tomorrow’s biggest innovators. Chicago Tech Academy…