SAP, Accenture and The Weakness of Entrenched Success

SAP, Accenture and The Weakness of Entrenched Success

After retiring from a wildly successful career running Ford and then saving Chrysler from bankruptcy, Lee Iacocca was asked by an interviewer how American automakers could have allowed their globally dominant position in the market to be eroded by foreign car companies. Iacocca replied, “There is nothing more vulnerable than entrenched success.” It’s not just…

ERP Vendors, Integrators, Create Their Own Problems

ERP Vendors, Integrators, Create Their Own Problems

Over the years, we’ve documented numerous cases of the failures of ERP software systems and other digital transformations; in some of them, we litigated the dispute on behalf of a client. In many instances, the blow-up resulted from a combination of factors where everything that could go wrong did go wrong.  Some of the failures…

6 Keys to Selecting the Right ERP Integrator | ERP Licensing Attorneys

6 Keys to Selecting the Right ERP Integrator

When an ERP software system implementation fails, sometimes it’s because the vendor told a potential buyer that its round peg would fit into the user’s square hole in order to make the sale. But maybe even more often, the failure is because the integrator either did not fully understand the user’s industry or business, the…

Lawsuit Settles After Another Major ERP Derailment | Marcus Harris

Lawsuit Settles After Another Major ERP Derailment

Roseanne Roseannadanna, a popular character in the early years of Saturday Night Live, had a catch phrase, “If it’s not one thing, it’s another!” This seems to describe what happened with National Grid USA’s ERP software system integration and why Wipro recently settled a lawsuit National Grid (NGUSA) filed against it for $75-million. It appears…

Hertz Lawsuit Says Accenture Hurt Hertz So Much It Hurts | Marcus Harris

Hertz Lawsuit Says Accenture Hurt Hertz So Much It Hurts: Lessons for ERP Users

Recently, The Hertz Corp. filed a $32-million lawsuit against consulting behemoth Accenture LLP for what it claims was the botched development and delivery of a new website for all of Hertz’s brands. The project was launched in August 2018, missed its original December 2017 delivery date that slipped to January, 2018 and then again to…

High Court Imposes New Rules for BIPA Compliance | ERP Attorneys

Illinois High Court Imposes New Rules for BIPA Compliance

Illinois’ groundbreaking Biometric Information Privacy Act, called BIPA, just got a lot tougher thanks to the Illinois Supreme Court. While the court’s specific decision involves a teen entering an amusement park, it has widespread implications for every company in the state collecting, storing and using biometric data about employees and contractors. The 2008 BIPA law…

ALI-ABA webinar: Drafting and Implementing Ethical Law Firm Technology Policies

Marcus Stephen Harris, LLC will be taking part in hosting the Drafting and Implementing Ethical Law Firm Technology Policies webinar on Tuesday September 20, 2011. The webinar focuses on responsible technology management.  The faculty will identify the latest legal and ethical standards of compliance for technology policies and provide steps for creating and maintaining up-to-date…

How Much Would You Pay For A Domain Name, $10,000?

A strong and recognizable domain name is critical for a successful business.  However, coming up with a good domain name that allows you to grow your business, avoids the inadvertent  infringement of the intellectual property rights of others, but still generates brand equity is incredibly difficult. Coming up with a domain name that is both…