Is Upgrading Your ERP Necessary? Maybe Not. | ERP Licensing Attorneys

Is Upgrading Your ERP Necessary? Maybe Not.

It seems that a growing number of companies are coming to us to negotiate and draft contracts for an upgraded ERP software system. As part of understanding what we need to include in the contract, we ask the company’s CEO, COO, CTO or General Counsel why they are making the upgrade. Frequently, the answer revolves…

SAP, Accenture and The Weakness of Entrenched Success

SAP, Accenture and The Weakness of Entrenched Success

After retiring from a wildly successful career running Ford and then saving Chrysler from bankruptcy, Lee Iacocca was asked by an interviewer how American automakers could have allowed their globally dominant position in the market to be eroded by foreign car companies. Iacocca replied, “There is nothing more vulnerable than entrenched success.” It’s not just…

ERP Vendors, Integrators, Create Their Own Problems

ERP Vendors, Integrators, Create Their Own Problems

Over the years, we’ve documented numerous cases of the failures of ERP software systems and other digital transformations; in some of them, we litigated the dispute on behalf of a client. In many instances, the blow-up resulted from a combination of factors where everything that could go wrong did go wrong.  Some of the failures…

6 Keys to Selecting the Right ERP Integrator | ERP Licensing Attorneys

6 Keys to Selecting the Right ERP Integrator

When an ERP software system implementation fails, sometimes it’s because the vendor told a potential buyer that its round peg would fit into the user’s square hole in order to make the sale. But maybe even more often, the failure is because the integrator either did not fully understand the user’s industry or business, the…

7 Things to Not Do When Negotiating Your SAP S/4Hana ERP Contract | Marcus Harris

7 Things to Not Do When Negotiating Your SAP S/4Hana ERP Contract

In mid-May 2019, I spoke at a two-day conference on avoiding problems with SAP S/4HANA ERP software , integration and implementation projects. Many users run into the same kind of problems with their SAP  S/4Hana software implementation. As an ERP attorney whose career includes working on the vendor side of ERP as well as negotiating…

Lawsuit Settles After Another Major ERP Derailment | Marcus Harris

Lawsuit Settles After Another Major ERP Derailment

Roseanne Roseannadanna, a popular character in the early years of Saturday Night Live, had a catch phrase, “If it’s not one thing, it’s another!” This seems to describe what happened with National Grid USA’s ERP software system integration and why Wipro recently settled a lawsuit National Grid (NGUSA) filed against it for $75-million. It appears…

Own Your ERP Project

Own Your ERP Project

Keeping the installation and launch of an ERP software system on track is a tough, complicated process. There are lots of ways an ERP software implementation project can be derailed, as I’ve written about numerous times at this blog and elsewhere. One of the ways to help keep the implementation moving ahead smoothly is for…

The Risks To ERP From AI and IoT

Be Wary of Adding AI and IoT to ERP Too Quickly

Sometimes, advances in technology can take away even as they give. Recently, I wrote about the enhancements to ERP software systems that might come from Artificial Intelligence and the Internet of Things during 2019. While I stand by my fearless November forecast, nevertheless AI and IoT also pose security risks to ERP users. Those considering…

5 Parts to Solid ERP Contracts

5 Parts to Solid ERP Contracts

For all of the reasons I wrote about last week, ERP software system contracts are becoming increasingly complex to negotiate and draft owing to the growing number of functions such systems are required to accommodate. Because of the complexity, there are many ways an ERP project can go wrong, starting with how a user defines…