ERP Is a Business Solution, Not Just a Technology Tool

ERP Is a Business Solution, Not Just a Technology Tool

Tech companies are notorious for believing that the solutions they propose to a potential user’s pain point are the best answer anyone ever thought of. Especially when it comes to ERP software systems, too often many developers, vendors and integrators ignore or overlook the reality that the technology they sell is actually a business solution,…

How Senior Management Causes Its Own ERP Problems

How Senior Management Causes Its Own ERP Problems

We often write about the mounting number of failed digital transformations, especially those involving an ERP software system. More often than not, the underlying cause of the failures involve either the vendor or integrator biting off more than they can chew. They misrepresent the capability of their ERP system or their experience at integrating a…

SAP, Accenture and The Weakness of Entrenched Success

SAP, Accenture and The Weakness of Entrenched Success

After retiring from a wildly successful career running Ford and then saving Chrysler from bankruptcy, Lee Iacocca was asked by an interviewer how American automakers could have allowed their globally dominant position in the market to be eroded by foreign car companies. Iacocca replied, “There is nothing more vulnerable than entrenched success.” It’s not just…

Reducing the Cost and Problems of an ERP Software System Solution

Reducing the Cost and Problems of an ERP Software System Solution

Corporate financial wizards are expert at creating realistic expense budgets that project exactly how much will be spent on everything from paper clips to building a new facility and expanding into new markets. But even the best MBA analysts from the best grad schools have trouble accurately budgeting the cost and time for an SAP…

7 Things to Not Do When Negotiating Your SAP S/4Hana ERP Contract | Marcus Harris

7 Things to Not Do When Negotiating Your SAP S/4Hana ERP Contract

In mid-May 2019, I spoke at a two-day conference on avoiding problems with SAP S/4HANA ERP software , integration and implementation projects. Many users run into the same kind of problems with their SAP  S/4Hana software implementation. As an ERP attorney whose career includes working on the vendor side of ERP as well as negotiating…

New Study: What’s Behind ERP Failures – And Successes?

New Study: What’s Behind ERP Failures – And Successes?

For organizations thinking of upgrading a legacy ERP software system or implementing one for the first time, it is always useful to take a detailed, analytical look at what is happening in the world of digital transformation – both qualitatively and quantitively. As an attorney who negotiates and drafts ERP contracts and represents clients in…