Don’t Let ERP Contracts Fool You Twice | Marcus Harris

Don’t Let ERP Contracts Fool You Twice

Three court cases reveal the importance of ensuring that contracts for an ERP software system and other digital transformations be carefully negotiated and drafted to remove the possibility that a lawsuit over a failure can be blocked by a seemingly harmless clause that vendors and integrators insert as a matter of routine in their template…

SAP, Accenture and The Weakness of Entrenched Success

SAP, Accenture and The Weakness of Entrenched Success

After retiring from a wildly successful career running Ford and then saving Chrysler from bankruptcy, Lee Iacocca was asked by an interviewer how American automakers could have allowed their globally dominant position in the market to be eroded by foreign car companies. Iacocca replied, “There is nothing more vulnerable than entrenched success.” It’s not just…

ERP Vendors, Integrators, Create Their Own Problems

ERP Vendors, Integrators, Create Their Own Problems

Over the years, we’ve documented numerous cases of the failures of ERP software systems and other digital transformations; in some of them, we litigated the dispute on behalf of a client. In many instances, the blow-up resulted from a combination of factors where everything that could go wrong did go wrong.  Some of the failures…

4 Ways to Avoid Maryland Digital Transformation Nightmare

4 Ways to Avoid Maryland’s Digital Transformation Nightmare

About 20 years ago, commercials for a food product used the tag line “It’s not nice to fool Mother Nature.” By mid-June, 2019, the line was adaptable to warn, “It’s not nice for a software vendor to fool a state government.” In yet another example of a software vendor’s sales team overpromising and underdelivering with…

6 Keys to Selecting the Right ERP Integrator | ERP Licensing Attorneys

6 Keys to Selecting the Right ERP Integrator

When an ERP software system implementation fails, sometimes it’s because the vendor told a potential buyer that its round peg would fit into the user’s square hole in order to make the sale. But maybe even more often, the failure is because the integrator either did not fully understand the user’s industry or business, the…

Reducing the Cost and Problems of an ERP Software System Solution

Reducing the Cost and Problems of an ERP Software System Solution

Corporate financial wizards are expert at creating realistic expense budgets that project exactly how much will be spent on everything from paper clips to building a new facility and expanding into new markets. But even the best MBA analysts from the best grad schools have trouble accurately budgeting the cost and time for an SAP…

Oracle Hit With $4.5-Million Suit for ERP Delays, and Delays, and Delays

Oracle Hit With $4.5-Million Suit for ERP Delays, and Delays, and Delays

Read the Court Filing > Giant ERP software vendor Oracle America Inc. was sued last week on Feb. 22, 2019, in a California federal court for $4.5-million by a Pennsylvania-based mechanical contractor over repeated delays and eventual abandonment of the project. The lawsuit, filed by Worth & Company, alleges fraud and breach of contract. It…

New Study: What’s Behind ERP Failures – And Successes?

New Study: What’s Behind ERP Failures – And Successes?

For organizations thinking of upgrading a legacy ERP software system or implementing one for the first time, it is always useful to take a detailed, analytical look at what is happening in the world of digital transformation – both qualitatively and quantitively. As an attorney who negotiates and drafts ERP contracts and represents clients in…