A new warning from the Dept. of Homeland Security is alerting users of Oracle and SAP ERP systems that they are vulnerable to hacks, data breaches and the theft of valuable information in attacks launched by offshore actors – both private and state-sponsored. Based on analyses from security firms Digital Shadows and Onapsis following breaches…
Far too many ERP implementations go off track, ending up in court. While many of the disputes could be avoided if vendors and their sales people didn’t promise the Earth, the sun, and the Moon to users to make a sale, the fact is this happens. When digital transformations fail, users expect to be compensated…
The new issue of Fleet Equipment magazine has me explaining why an “End User License Agreement” must be negotiated to determine who owns data collected by a service provider. I noted that these agreements, commonly known by the acronym EULA, is typically complex and one-sided in a way that does not give the customer much…
Sometimes, advances in technology can take away even as they give. Recently, I wrote about the enhancements to ERP software systems that might come from Artificial Intelligence and the Internet of Things during 2019. While I stand by my fearless November forecast, nevertheless AI and IoT also pose security risks to ERP users. Those considering…
For all of the reasons I wrote about last week, ERP software system contracts are becoming increasingly complex to negotiate and draft owing to the growing number of functions such systems are required to accommodate. Because of the complexity, there are many ways an ERP project can go wrong, starting with how a user defines…
As 2019 looms larger on the calendar, it’s easy to forget what the great Hall of Fame catcher Yogi Berra said about looking ahead: “It’s tough to make predictions, especially about the future.” Even still, as an ERP software licensing and litigation attorney who has worked in the field for more than a decade, I…