As an ERP software system attorney who negotiates contracts and litigates disputes, I’ve seen four things that can doom a newly-implemented or upgraded ERP software system: The user signing the vendor’s template contract, which is always one-sided and disadvantages the user, without negotiation, The vendor over-promising what will be delivered and what it can do;…
On April 16, 2018, a select committee of the United Kingdom’s House of Lords issued a report on the ethical use of Artificial Intelligence (AI) titled AI in the UK: Ready, Willing and Able?. Among the recommendations, the Lords and Baronesses of Parliament’s upper house suggested that utilizing AI to improve commercial and industrial processes…
Customized ERP Systems Require Customized Contracts At the beginning of 2018, numerous organizations and people involved in various aspects of the Enterprise Resource Planning (ERP) industry issued their projections for the year. As an ERP attorney, we were among the many who made a prognostication. Several of the trends identified as likely to emerge this…
Debunking 5 Common Misconceptions About GDPR As we wrote here recently, the European Union’s General Data Protection Regulation (GDPR) places serious restrictions on how a business can use information it has on customers and clients and imposes tough penalties on companies that violate the rules. While the requirements of the GDPR are stringent, there are…
ERP Systems Being Used by More Industries with Greater Customization Not unexpectedly, manufacturers continue to be the biggest users of Enterprise Resource Planning (ERP) software as reported in the 2018 ERP Report (PDF; registration required). What is surprising is how the use of ERP is spreading to many other sectors including professional services, IT, retail,…
GDPR: The Management Issue Too Few ERP Executives Are Thinking About Perhaps the most serious issue that few businesses in the U.S. are paying any attention to is the European Union regulation that comes into affect on May 25, 2018. The General Data Protection Regulation, usually referred to as the “GDPR,” affects not just European-based…
It’s only a matter of time. Although it has not happened yet, eventually a major Enterprise Resource Planning (“ERP”) system will get hacked. An ERP system can reveal scads of data about manufacturing processes, trade secrets, or banking information that would be incredibly valuable to a foreign power or corporation. For example, it’s possible to…
Arnstein & Lehr Partner Marcus Harris Talks ERPs And What to Do IF They Fail On July 6, 2017, DigiToshi published an interview with Arnstein & Lehr Chicago partner Marcus S. Harris about “enterprise resource planning” systems. The post was directed to CEOs of small and medium sized businesses. Mr. Harris noted that “when ERPs fail, (companies) can’t generate invoices…
This year, technological advancements are on the rise, especially for the enterprise. Artificial intelligence will gain new force, and blockchain will inch forward. Changes within the ERP industry will make serious waves. In 2018, several forms of technology will reach their tipping point, making this year crucial for tech generally and ERP specifically. Disruptive changes…
If you have been in business long enough, you are likely to be threatened with a lawsuit. In the context of allegations of a failed ERP software implementation, you need to quickly assess risk and create opportunities for early resolution. The goal is to make effective decisions to avoid the actual filing of a lawsuit. …