After we spoke at the Digital Stratosphere 2020 virtual conference on how users need to adapt their ERP software systems and plans, some of our remarks were highlighted by the Search ERP website. We discussed implementation challenges for ERP software systems brought on by COVID-19, the importance of defining clear goals at the outset, why…
As is happening with almost everything in business, COVID-19 is having an impact on ERP software systems and digital transformation projects generally – particularly with respect to an interruption or delay in software implementation projects. Some companies are postponing their implementation or drastically reducing the scope of their implementations.) While halting or postponing an implementation…
These are thoroughly disturbing statistics that should make every ERP user shudder: A survey of more than 400 IT professionals conducted by Onapsis Research Labs found that 64-percent of ERP software systems suffered a data breach in the past two years. Onapsis reported that 90-percent of SAP’s ERP software systems remain vulnerable to a nasty…
The list of ERP software system train wrecks is legendary – and growing. Hardly a month passes without news appearing of another lawsuit being filed against a vendor or integrator by a customer who claims they wasted tens of millions of dollars – sometimes hundreds of millions – only to discover than an upgrade or…
Over the years, we have written quite a bit about the many “train wrecks” that seem to plague a disturbing number of ERP software systems. We also have litigated many of these disputes on behalf of companies whose system did not meet the promises made by software vendors or integrators during the software sales process.…
When Elizabeth Kubler-Ross first described the five stages of grief, she was exploring how people deal with the death of a loved one. When she wrote her definitive work, ERP software systems were not even a gleam in anyone’s eye. Yet as attorneys who have spent our careers working with ERP software systems and litigating…
It seems that a growing number of companies are coming to us to negotiate and draft contracts for an upgraded ERP software system. As part of understanding what we need to include in the contract, we ask the company’s CEO, COO, CTO or General Counsel why they are making the upgrade. Frequently, the answer revolves…
Tech companies are notorious for believing that the solutions they propose to a potential user’s pain point are the best answer anyone ever thought of. Especially when it comes to ERP software systems, too often many developers, vendors and integrators ignore or overlook the reality that the technology they sell is actually a business solution,…
It seems as if nearly every week, a major business or technology publication carries an article about migrating processes to the cloud. In many circumstances, this makes sense for a range of very good reasons. But for users of ERP software systems, migrating a very complicated and sophisticated management tool with countless “moving parts” to…
Massive and costly failures of corporate ERP software system installations and integrations are becoming legendary. Nearly every week comes news of another train wreck. But as the public sector adopts ERP to serve a variety of purposes ever-more frequently, digital transformations are carrying a growing number of risks for government entities. In June, 2019, we…