ERP Contracts
After retiring from a wildly successful career running Ford and then saving Chrysler from bankruptcy, Lee Iacocca was asked by an interviewer how American automakers could have allowed their globally dominant position in the market to be eroded by foreign car companies. Iacocca replied, “There is nothing more vulnerable than entrenched success.” It’s not just…
Over the years, we’ve documented numerous cases of the failures of ERP software systems and other digital transformations; in some of them, we litigated the dispute on behalf of a client. In many instances, the blow-up resulted from a combination of factors where everything that could go wrong did go wrong. Some of the failures…
About 20 years ago, commercials for a food product used the tag line “It’s not nice to fool Mother Nature.” By mid-June, 2019, the line was adaptable to warn, “It’s not nice for a software vendor to fool a state government.” In yet another example of a software vendor’s sales team overpromising and underdelivering with…
When an ERP software system implementation fails, sometimes it’s because the vendor told a potential buyer that its round peg would fit into the user’s square hole in order to make the sale. But maybe even more often, the failure is because the integrator either did not fully understand the user’s industry or business, the…
The failure of ERP software systems often prompts a lawsuit to be filed by the user against the vendor and integrator. But a new twist in trying to recover damages from an ERP failure surfaced in May 2019, when Revlon Inc. shareholders filed three class action suits again the cosmetics giant to recover money they…
Corporate financial wizards are expert at creating realistic expense budgets that project exactly how much will be spent on everything from paper clips to building a new facility and expanding into new markets. But even the best MBA analysts from the best grad schools have trouble accurately budgeting the cost and time for an SAP…
In mid-May 2019, I spoke at a two-day conference on avoiding problems with SAP S/4HANA ERP software , integration and implementation projects. Many users run into the same kind of problems with their SAP S/4Hana software implementation. As an ERP attorney whose career includes working on the vendor side of ERP as well as negotiating…
Roseanne Roseannadanna, a popular character in the early years of Saturday Night Live, had a catch phrase, “If it’s not one thing, it’s another!” This seems to describe what happened with National Grid USA’s ERP software system integration and why Wipro recently settled a lawsuit National Grid (NGUSA) filed against it for $75-million. It appears…
Read the Court Filing > Giant ERP software vendor Oracle America Inc. was sued last week on Feb. 22, 2019, in a California federal court for $4.5-million by a Pennsylvania-based mechanical contractor over repeated delays and eventual abandonment of the project. The lawsuit, filed by Worth & Company, alleges fraud and breach of contract. It…
For organizations thinking of upgrading a legacy ERP software system or implementing one for the first time, it is always useful to take a detailed, analytical look at what is happening in the world of digital transformation – both qualitatively and quantitively. As an attorney who negotiates and drafts ERP contracts and represents clients in…